Nesuto Apartment-Hotels FAQs

We have listened to our guests and understand the concerns people may have around travelling at this time. Nesuto Hotels and Apartment Hotels have waived all cancellation charges for guests with overnight reservations, at all of our Australian and New Zealand properties, and will refund any pre-paid bookings for camcellations related to Covid-19-related changing government regulations.

All guests staying at any Nesuto property in Australia and New Zealand can rest assured they will continue to enjoy a genuine, safe, and comfortable experience with us.
 
We have already implemented intensified precautionary measures at each of our properties and continue to work with government health authorities to ensure the safety of our guests and our team.

Apartment style hotels offer self-contained accommodation, with separate bedrooms, plus kitchen and laundry facilities, and may not have some of the services of a traditional hotel, such as room service, daily housekeeping, and on-site restaurants or bars.

Travellers prefer apartment style hotels, which is a serviced-apartment style, for a number of reasons:

• Privacy & Escape - Separate bedrooms allow privacy and quiet from your travel mates. Weekly housekeeping services mean you will be left to sleep, without disturbance.
• Great Value - With rates comparable to traditional hotels, guests can save significantly on their food costs by utilizing our great kitchen facilities - rather than pricey room service or minibars.
• Spaciousness - Our apartments are much bigger than many hotel rooms - open plan living and separate bedrooms make our apartments much more usable than traditional hotel rooms.
• Less environmental impact - Guests who are conscious of their carbon footprint will delight in knowing they can do their bit by choosing a Nesuto Apartment-Hotel. We use refillable soap containers in our bathrooms in many of our properties - saving over 200,000 miniature soap and shampoo bottles from being created, every year! Self-catering means guests can shop to personal preference of ingredients for your meals, to limit plastic usage or to purchase locally made produce, just like you do at home.
• Weekly servicing uses less energy and cleaning products.
• Home Away From Home - All of the reasons above mean that apartments feel much more like home!

The District Docklands East & West Car Parks

Secure, multi-level undercover parking with multiple auto-pay options. No pre-booking is required

For any car park queries please email parking@nationwide.services

Enjoy convenient parking, all day, every day!

Weekday Daytime

The following applies thereafter

Weekday Evenings

The following applies thereafter

Weekend all day

The following applies thereafter

Each day commences at midnight and concludes 11.59pm

Early Bird

Special Events*

Unfortunately, we do not have the capacity to accommodate these.

Free internet (WiFi) is offered for all bookings made direct on the hotel’s website. Data limits may apply.

Nesuto Hotels and Apartment-Hotels are committed to offering our guests peaceful accommodation. As such, we operate a no-noise policy after 10pm with a strict no-party policy. However, we have meeting rooms which can accommodate private functions.

We do not offer Airport Transfers. The best way to get to the hotel from the Airport is by taxi or a hire car.

Yes, we have conference rooms and an onsite Lounge that can cater for private functions. Please visit our Meetings & Events page for more information.

Extensions of stays are subject to hotel availability. In some cases, the rate may change. Please contact our reservations team for more information.

Frequency of housekeeping service is dependent on the rate that has been booked but generally housekeeping service is provided daily, excluding weekends and Public Holidays. If you have a request for additional service, please specify when booking. Please contact our reservations team for more information.

Nesuto Curtin can be booked for short stays of 1 night or more. Some rates may have a minimum number of nights required and we offer discounts for longer stays. Please contact our Reservations team for more information.

Hotel guests are able to use the gym facilities at Curtin Stadium (just a couple of minutes' walk from the hotel). Please obtain a gym pass from Reception.

We have the capacity to store luggage items for guests for short periods. Should you have larger items please call or email us to ensure there is suitable space available.

Only service animals are permitted at Nesuto Curtin.

We have 5 fully DDA-compliant apartments with disabled facilities and our public areas are also accessible for the disabled. Please check for more information.